hostitnow.com
My web hosting service gave me some line of bullshit, this long drawn out story of how they lost all, and by all I mean everything, of my data.
The first respone from them, "Below is a transcript with Terry . . . one of our technicians:
This is definatly a drive problem. Load is shooting up because /var and /usr are on this drive causing commands to stall or take longer than they shoulf to complete. I am getting the drives in another server and attempting to salvage data. ext3 errors are flooding past the screen with I/O errors to the device. I still suspect just the sata controller but it is on board and cant be changed out."
The second response, "Below is a transcript with Terry . . . one of our technicians: This is definatly a drive problem. Load is shooting up because /var and /usr are on this drive causing commands to stall or take longer than they shoulf to
complete. I am getting the drives in another server and attempting to salvage
data.
ext3 errors are flooding past the screen with I/O errors to the device. I still suspect just the sata controller but it is on board and cant be changed out."
The third response, which I can't seem to find the e-mail, stated, "The company from which they rent hard drive space put the servers on a truck without telling them. And that the sata drives are incompatible with the current hardware."
Which is a complete load of crap!!! The first e-mail I got said this, "The Host It Now Networks will be performing our annual disaster recovery maintenance and upgrades of 25MAR05. Downtime can be from 5 minutes to 8 hours depending on grid and network that you are on. Disaster Recovery window will be from 8:00 PM to 8:00 AM on Saturday."
In addition it said that business class customers will experience no downtime. What I think happened is that they want people to upgrade to business class. So they created this upheavel destroying people's information. There are just too many coincidences. Or is it just irony that they day they plan to do annual disaster recovery the owner of the physical server decides to move to Jersey, come on!!! Additionally I've been with them for more than a year, and this is the first annual disaster recovery I've heard of.
The first respone from them, "Below is a transcript with Terry . . . one of our technicians:
This is definatly a drive problem. Load is shooting up because /var and /usr are on this drive causing commands to stall or take longer than they shoulf to complete. I am getting the drives in another server and attempting to salvage data. ext3 errors are flooding past the screen with I/O errors to the device. I still suspect just the sata controller but it is on board and cant be changed out."
The second response, "Below is a transcript with Terry . . . one of our technicians: This is definatly a drive problem. Load is shooting up because /var and /usr are on this drive causing commands to stall or take longer than they shoulf to
complete. I am getting the drives in another server and attempting to salvage
data.
ext3 errors are flooding past the screen with I/O errors to the device. I still suspect just the sata controller but it is on board and cant be changed out."
The third response, which I can't seem to find the e-mail, stated, "The company from which they rent hard drive space put the servers on a truck without telling them. And that the sata drives are incompatible with the current hardware."
Which is a complete load of crap!!! The first e-mail I got said this, "The Host It Now Networks will be performing our annual disaster recovery maintenance and upgrades of 25MAR05. Downtime can be from 5 minutes to 8 hours depending on grid and network that you are on. Disaster Recovery window will be from 8:00 PM to 8:00 AM on Saturday."
In addition it said that business class customers will experience no downtime. What I think happened is that they want people to upgrade to business class. So they created this upheavel destroying people's information. There are just too many coincidences. Or is it just irony that they day they plan to do annual disaster recovery the owner of the physical server decides to move to Jersey, come on!!! Additionally I've been with them for more than a year, and this is the first annual disaster recovery I've heard of.
posted by fred @ Sunday, April 03, 2005
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